VA agencies with five to fifty staff
For VA agencies
Agencies with five to fifty assistants struggle to keep standards the same across people and clients. Firstme is being built to give every assistant the same playbook and the same approval step.
The problem
What gets in the way today
- No shared process
- Each assistant builds their own way of working, so quality depends on who picks up the client.
- Onboarding takes too long
- A new client means explaining the same preferences and procedures again to each assistant.
- Handover loses detail
- When a client moves between assistants, what the last person knew often does not move with them.
Where it helps
What Firstme is meant to take on
One part is in private beta. The rest is planned, and each feature holds its work for your approval.
| Feature | What it does | What you get | Status |
|---|---|---|---|
| Client knowledge base | Keeps each company’s working information, such as documents, notes and preferences, in one searchable place, and works from it. | Answers and first drafts grounded in what you have told it about that client. | In private betaIn private beta, inside our team |
| Inbox triage | Sorts incoming mail by priority and drafts replies for you to review. | A triage queue and draft replies, each held for your approval. | PlannedPlanned, Q4 2026 |
| Calendar and scheduling | Proposes meeting slots, flags conflicts and prepares agendas. | Proposed bookings, each one waiting for your approval. | PlannedPlanned, Q4 2026 |
| Agency playbooks | Shared, editable checklists and procedures for agency teams. | The same onboarding and handover for every client. | PlannedPlanned, Q1 2027 |
| Client digest | Summarises where things stand across your clients each morning. | A daily digest with the open items for each client. | PlannedPlanned, later |
What stays yours
What stays with you
- Your standards, written once and shared.
- Each assistant’s approval on their own clients’ work.
- Control of who can see and change what, through planned admin controls.
Agency is the planned plan for teams. See the planned prices.
Tell Adaora how you work
Firstme is in private beta inside our team. Tell us how you work and we will write when there is a place for you.